Building AI agents
🔧 Via Claude plugins (native)
Agents with skills, tools and roles defined in plugins.
⚙️ Via n8n + Claude API
Missions triggered by an event: an incoming email, a set time, a submitted form (technically: "webhooks").
🛠️ For IT — technical details (click to expand) · Claude Managed Agents — the official infrastructure
Claude Managed Agents — the official infrastructure
Section for your technical teams. Anthropic hosts all the "machinery" that runs autonomous agents. Four concepts, by analogy with a mission entrusted to a staff member: who does the work, where they do it, the mission under way, and the exchanges during the mission.
Agent
The model, its system prompt, its tools, its MCP servers and its skills. This is "who" does the work.
Environment
A configured container template (packages, network access). This is "where" the work runs.
Session
A running agent instance inside an environment, performing a specific task.
Events
The messages exchanged between your application and the agent (user turns, tool results, statuses).
Anthropic manages the sandbox, tool execution and context management. For full control, use the Claude Agent SDK.
🛠️ For IT — technical details (click to expand) · Technical setup (for your CTO)
Technical setup (for your CTO)
🛠️ For IT — technical details (click to expand) · Multi-agent orchestration — creating a team of Claudes
Multi-agent orchestration — creating a team of Claudes
Most people use a single Claude. Power users orchestrate a team of Claudes in parallel. A main agent (orchestrator) breaks down, delegates and aggregates the work across specialist agents working simultaneously.
The 5 steps
Define the orchestrator agent — the conductor that directs without doing the work itself. Clear instructions on breakdown, delegation criteria and expected delivery formats.
Create the specialist agents — in .claude/agents/, one .md file per agent (research.md, analysis.md, writing.md, technical.md). Each one defines: name, role, skills, tools, model, constraints, output format.
Configure the shared filesystem — a common folder (/projet_partage/ with subfolders 01_brief, 02_donnees, 03_travail, 04_validations, 05_livrables) where all agents read and write. It's their communication channel with no intermediary.
Launch your first multi-agent task — hand the orchestrator a complex task (full audit, multi-source report, refactoring). Watch the sub-agents divide up the work.
Monitor and iterate — read each agent's logs, identify friction, adjust the instructions. Each iteration improves the team's performance.
Reporting Agent: KPIs Monday → Google Doc report.
Prospecting Agent: Apollo leads → emails → human review.
Describe a recurring task to Claude and ask: "propose the trigger, the stop criterion and the guardrail".
Expected result : A three-line agent plan you could hand to your CIO.


